Training Coordinator - Social Work, Research, & Public Service
University of Tennessee
- Knoxville, TN
- Permanent
- Full-time
- Evaluate software products and customer needs to create training curricula
- Create training products tailored to user roles and software product
- Deliver training at the group and individual level
- Integrate modern, up-to-date methods of training delivery
- Collect training evaluation information and refine training curricula
- Protect data privacy and security
- Learn multiple software products for simultaneous consultation
- Provide customization of software product interfaces and user workflows
- Inform development team of design enhancements for optimal user experience
- Provide testing and feedback to development team for supported products
- Provide technical support and user support for software products
- Maintain project documentation
- Work with development team to produce effective solutions to technological problems
- Provide technical assistance that dovetails with grant goals
- Learn, understand, and integrate grant-specific policy into training and technical assistance delivery
- Provide data privacy and security information through training and technical assistance delivery
- Help desk monitoring and response