Orthopedics Surgical Scheduler & Clinical Administrative Assistant

• Coordinate and schedule surgical procedures in collaboration with physicians, surgery centers, and patients.
• Confirm surgical insurance coverage, pre-authorizations, and patient financial responsibilities.
• Coordinate with durable medical equipment (DME) providers and vendors for surgical needs.
• Liaise with home physical therapy services for post-operative care planning.
• Provide patients with comprehensive pre- and post-operative instructions and address all related questions or concerns.
• Ensure all pre-op documentation, imaging, labs, and clearances are received and uploaded before surgery.
• Maintain effective communication with the surgical center regarding scheduling, documentation, and logistics.
• Track surgery cases for completion, follow-up, and billing accuracy.

• Serve as a key support to the Office Manager by assisting with administrative and operational tasks.
• Provide backup support to reception and clinical departments during periods of high volume or low staffing.
• Assist with patient check-in/out, appointment scheduling, and phone management as needed.
• Maintain accurate records and documentation in the electronic health record (EHR) system.
• Communicate effectively with internal teams to ensure patient needs are met and workflows are uninterrupted.
• Perform other duties as assigned by leadership to ensure office efficiency and high-quality patient care.

• Required: High school diploma or equivalent
• Preferred: Associate’s degree, CMA or medical office certification
• 2+ years of experience in a medical office, preferably orthopedics or surgical scheduling
• Proficiency in electronic medical records (Athena EHR preferred), Microsoft Office Suite, and medical terminology
• Strong interpersonal, organizational, and problem-solving skills
• Ability to manage multiple tasks with precision and professionalism
• Comfortable communicating with patients, providers, and vendors

• Ability to sit, stand, and move throughout the day
• Occasional lifting or moving of office supplies or patient records
• Regular in-person attendance is required

Clarkston Medical Group