Account Associate - State Farm Agent Team Member
State Farm
- Norcross, GA
- Permanent
- Full-time
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Hourly pay plus commission/bonus
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Self-motivated
- Proactive in problem solving
- Experience in a variety of computer applications, particularly Windows
- Pride in getting work done accurately and timely
- Ability to multi-task
- Ability to assess customer needs and conduct effective interviews