
RTP MES Systems Engineer
- Durham, NC
- Permanent
- Full-time
- Provide technical oversight to development and deployment of MES Electronic Batch Record (EBR) and ancillary electronic tickets to new drug product manufacturing lines.
- Maintain the MES system architecture (platform, software, interfaces, and client virtualization tools) by coordinating lifecycle management, escalated support, and continuous improvement initiatives to maintain 24x7 system availability.
- Collaborate with cross-functional business partners in Supply Chain, Engineering/Process Automation, Quality, Operations, Learning & Development, and global counterparts to ensure integration of MES with existing site intralogistics system for automated material movement.
- Lead migration of Electronic Batch Record (EBR) and ancillary electronic tickets for existing manufacturing lines from a legacy MES to a modern MES, according to global program timelines.
- Foster a continuous improvement culture through identification and adoption of process improvements, both in EBR design and MES support processes.
- Partner with MES analysts and cross-functional business partners (Supply Chain, Engineering/Process Automation, Quality, Operations) to deliver and monitor outcomes.
- Own the site MES roadmap, incorporating digital plant initiatives such as wearables, handhelds, advanced analytics, AI, while also and evolving expectations for quality, safety, information security, etc.
- Provide ongoing communication on projects, issues, and major deliverables to appropriate governance bodies inside and outside the RTP site.
- Serve as highest level escalation contact (within the site) for the primary and secondary 24x7 support rotation.
- Provide input to tactical direction of the RTP IT organization as a member of the RTP IT leadership team.
- Promote a culture of compliance aligned with internal and external computer system quality standards.
- Advocate for quality improvement practices in EBR design and maintenance.
- Comply with the organization’s safety goals and objectives and incorporate safety principles into MES design, as applicable.
- Provide technical coaching to MES analysts and cross-functional MES colleagues consistent with Lilly values, with emphasis on knowledge management, technical troubleshooting, accountability, and continuous improvement.
- Represent RTP at MES Network Forums and within the Parenteral and Dry Product Network (PDN) to share and apply learnings.
- Conduct benchmarking and maintain linkage with external forums and bodies.
- Influence evolution of MES within RTP and Lilly based on external benchmarking.
- Bachelor’s Degree in IT, Engineering or related discipline.
- 10+ years’ experience in IT and/or Engineering Automation/control systems related fields.
- 5+ years’ experience with design, development, testing, delivery, support of Electronic Batch Record(s).
- Previous experience supporting drug product and packaging manufacturing operations for human health pharmaceuticals.
- Understanding of ISA-95 network infrastructure and internal DMZ
- Technology experience including Windows OS, Linux OS, Oracle SQL, Microsoft SQL Server, Citrix, Kepware, ServiceNow.
- Willing to temporarily work irregular hours, shifts, weekends for facility startup.
- Experience maintaining Computer Systems Validation in line with pharmaceutical computer system quality regulations (e.g. cGMP’s, FDA 21 CFR Part 11) and other applicable regulations (e.g. privacy, OSHA, etc.).
- Demonstrated ability to lead and influence cross-functional teams with a strong customer service focus.
- Strong analytical and problem-solving skills.
- Highly motivated and self-starter.
- Experience with design, development, testing, delivery, support of Electronic Batch Record(s) using Rockwell PMX and PharmaSuite.
- Experience with manufacturing systems such as warehouse management, automated storage & retrieval, SAP, robotics.
- Previous experience with Agile or LEAN.
- Adaptability and flexibility to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
- Experience working in a global organization.