Ensure root cause analysis is completed within 48-hours for all Safety Incidents.
Analyze the Safety Observations to predict areas of concern, training needs, and to ensure incident avoidance.
Motivate, inspire, and encourage team members, as well as cross-functional teams, to execute safely.
Partner with internal teams and Client to produce a best-in-class service.
Recommend improvements to systems and processes to identify areas of service improvement and best utilization of resources.
Perform ad-hoc analysis as well as regular business reviews to support decision making.
Understand the business needs for Safety and Training requirements of the client to improve data systems and develop new reporting methods to provide better business visibility.
Plan your work to ensure operational commitments are met.
Collaborate on cross-functional operational initiatives.
Identify process and systems gaps and partner with Milestone and Client operations to drive Safety and Training results.
Support the continuous development of operational services on site.
What You Will Need to Succeed:
Minimum 2+ years Leadership Experience with IT Service Delivery Management or Logistics and Supply Chain Management environments.
Bachelor’s degree in Logistics and Supply Chain Management or equivalent work experience preferred
Successful Project Management or ITIL services experience.
Effective professional communication skills, verbal, and written
Safety and Training focus
OSHA Safety and Health Fundamentals Certificate
Hazardous Materials training and certification
Problem-solving capabilities
Customer Relationship Management focus
Self-motivated and able to work on own initiative or part of a remote team
Proficient in the use of Excel, Word, PowerPoint, Microsoft Teams, and SharePoint
Ability to manage multiple workstreams simultaneously
Foundation in Project Management would be an advantage
