
Manager, Marketing Operations and Analytics
- Washington DC
- $97,750-120,000 per year
- Permanent
- Full-time
- Trusted information that shapes the industry and informs investment
- Intelligence and advice that guides and influences strategy
- Advertising that grows reputation and establishes thought leadership
- Custom content that engages and prompts action
- Intent and demand generation that more precisely targets and converts
- Manage the project roadmap for the Marketing Operations team
- Provide top-notch quality assurance on outgoing deliverables
- Monitor and analyze campaign performance metrics to measure success and identify areas for improvement.
- Oversee and help optimize operational processes to maximize for effectiveness and efficiency
- Lead and maintain the Marketo platform, ensuring seamless integration with other marketing and CRM systems, such as Salesforce.
- Develop and optimize marketing campaign processes to increase scale, drive efficiency and conversions through data-driven insights and integrated tech-stack, including developing nurture campaigns aligned to firm priorities for lead generation.
- Provide ad-hoc support related to diagnostics, troubleshooting, or enhancement of marketing programs
- Identify opportunities for growth and development within the team to support long-term success.
- Mentor and support team members on marketing automation best practices, Marketo usage, and quality control of the database
- Generate regular reports on marketing activities, providing insights and recommendations to senior management.
- Develop knowledge of our core product offerings, audience selection, marketing tactics, and clients
- 4-6 years of marketing operations and project management experience
- Strong understanding of Marketo, Salesforce, Zapier
- Familiarity with Drift, LeanData, WordPress, Tableau
- Likely to have B.S/B.A. in Marketing, Business, or related field experience
- An expert marketing operations and automation leader with strategic proficiency
- Collaborative and able to partner effectively with teams across the organization
- Highly organized and can balance multiple priorities simultaneously
- Experience with GDPR, CAN-SPAM, and data privacy
- Flexible and adaptable and can lead through uncertainty
- Able to influence without authority
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world