
Tool Crib Attendant
- Sidney, NY
- Permanent
- Full-time
- Manage the tool crib operations on a customer’s site
- Perform regular inventory management responsibilities such as cycle counts and spot buys
- Assisting with sales and customer service, managing inventory, placing and fulfilling orders
- Partners closely with the outside sales rep to help identify opportunities to continue to grow the customer and build the customer relationship
- Supports Outside Sales / Program Manager in their assigned customer by:
- Identifying and documenting productivity gains and cost savings opportunities
- Supporting vendor relationships as an operational contact
- Daily replenishment of vending equipment, stockroom, and related virtual cribs
- Quoting, sourcing and partnering with vendors for spot buy opportunities; researching tooling needs for the customer
- Issues tools and equipment to workers and maintains records of tools and equipment issued and returned
- Performs general daily housekeeping and sanitation of vending equipment, stockroom and related areas
- Daily cycle counts of on hand inventory maintained in the Tool Crib
- Provides after hours support, if required (less than 5% of the time)
- Perform post-counts and correct any discrepancies for items put into tool crib
- Monitor reports to take action when needed (ex: Expedite Reports, Cycle Counting, ScaleMate Error, etc.)
- Collect and work with inventory team to resolve and maintain stock levels on the floor and adjust machines
- Assist APS OPS Tech Support in repairing any down systems
- Perform preventive maintenance on equipment at their custom
- Handling the day to day needs of the customer
- Responsible for shipping and receiving the inventory into the tool crib and distributing it across the customer’s site as needed
- Observe all safety policies and procedures of both DGI and Customer facilities; including the dress code and wears Steel Toed Shoes at all times
- Maintaining an organized Tool Crib at all times
- Other duties as assigned
- Reports to the APS Service & Support Supervisor, APS Service & Support Lead or APS Sales & Support Manager
- Relevant industry experience, a plus
- Knowledge of tool crib operations and the concept of integrated supply, cost savings and supply chain management are a plus
- Mechanically inclined and experience in basic mechanical repairs preferred
- Strong knowledge in tooling with the ability to identify tools or MRO product knowledge a plus
- Experience with managing inventory, shipping/receiving and other warehouse processes
- Excellent communication (verbal and written) and customer service skills required
- Must be able to lift up to 50 pounds
- Strong attention to detail
- Strong computer skills with MS Office (Word, Outlook, Excel), inventory systems and report generation; experience with Prophet21 ERP system preferred
- Passionate, Adaptable, Customer Focused and Teamwork oriented
- Strong sense of urgency and accountability
- Professional maturity, integrity, discipline and a positive attitude
- Experience supervising and leading others highly preferred
- Competitive benefits, including: medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k) and Profit Sharing
- Career growth
Customer Focus: Novice
Passion: Novice
Adaptable: Novice