Restoration Project Manager
- Durango, CO
- Permanent
- Full-time
What you will be doing as a Restoration Technician …
- Develop accurate scopes of work and prepare statements of work using industry-specific estimating software.
- Communicate and negotiate with customers, clients, and insurance representatives to gain approval for restoration activities.
- Schedule, coordinate, and supervise crews, subcontractors, and assets on active projects.
- Review job site documentation to verify compliance with client requirements and support billing processes.
- Maintain clear communication with customers, teammates, vendors, and insurance representatives throughout the project lifecycle.
- Monitor and manage production expenses, including labor, vehicles, equipment, and other resources.
- Deliver an exceptional customer experience, ensuring overall client satisfaction.
- Provide priority response to potential customers as needed.
- Recruit, hire, and train restoration teammates to build a high-performing team.
- High school diploma or GED required; Associate or Bachelor’s degree preferred.
- Valid driver’s license.
- Minimum 1 year of management and/or supervisory experience.
- Minimum 3 years of restoration industry experience.
- IICRC certification strongly preferred.
- Ability to climb ladders, work at ceiling heights, and navigate confined spaces (crawl spaces, attics, etc.).
- Ability to repetitively push, pull, lift, and carry heavy objects of at least 50 lbs up to 100lbs with assistance.
- Comfortable working with and around cleaning agents and restoration chemicals.
- Strong leadership, communication, and organizational skills.
- Customer service-oriented mindset with the ability to handle challenging situations professionally.