
District Manager
Monro Auto Service and Tire Centers
- Los Angeles County, CA
- $100,000-125,000 per year
- Permanent
- Full-time
- Develop Store Managers to become culture change leaders who produce a consistent 5-star Guest experience
- Ensure assigned locations (districts) are staffed in accordance with company workforce planning standards that ensure staffing matches demand
- Responsible for hiring, training, and developing of all store management and minimizing turnover
- Train, develop and lead Store Managers and Manager trainees on store operations, sales, product knowledge, and service techniques
- Manage budget and capital expenses to exceed objectives
- Manage budget to maximize profit potential of the district; develop recovery plans to address shortcomings as needed
- Conduct and document store visit cadence (every store at least once per quarter) which includes tracking action items and communicating follow-up expectations to the Store Manager
- Assure all required documents/processing/reporting, company policies, safety, regulations, and standards are met throughout the district
- Train, monitor, and ensure company safety and security standards are enforced to provide a work-safe environment
- Communicate effectively and professionally with Store Support Center teammates to include Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments as required
- Maintain knowledge of local market competitors, automotive industry, and new developments
- Manage district inventory within company established standards and policies
- Complete all Monro University required training with the guidelines and timing provided
- Perform other duties as assigned
- High School Diploma or equivalent (Associate’s or Bachelor’s degree in Business a plus) and a minimum of 5 year’s management experience.
- Prior management in a multi-unit retail environment strongly preferred
- Tire or automotive-related business preferred
- Self-aware, servant leader with proven experience managing a team of 10 or more employees where responsibilities included interviewing, hiring, training, counseling and termination of teammates.
- Previous experience with performance management including coaching, setting expectations, writing and delivering performance reviews, managing disciplinary actions, conducting investigations, and holding teammates accountable for results
- Strong motivator and role model to teams with the ability to proactively diagnose problems and provide effective solutions; ability to deal with problems involving several concrete variables in standardized situation
- Proven practitioner in sales with the ability to train others in successful sales techniques and strategies
- Clear communicator of ideas, concepts, and initiatives including the ability to connect disparate data points into one message
- Ability to read, interpret and communicate business and financial documents regularly
- Ability to interrupt and calculate figures such as financial reports, discounts, interest, commissions proportions, and percentages; ability to apply concepts of basic algebra
- Ability to apply common sense understanding to communication and carry out instructions furnished in written, oral, and diagram or schedule form
- Proficient with all Microsoft Office applications with the ability to learn new and existing company specific software applications
- Demonstrated experience managing a P&L and familiarity with key line item management to impact results
- This job operates in an office environment with exposure to an automotive retail store environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.
- Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)
- Ability to work flexible hours/days including evenings and weekends; additional time may be required depending on business needs.
- Ability to work with hands overhead, stand for long periods, and lift 50 lbs.; frequent reaching, bending, twisting, pulling, and pushing.
- Frequent travel within assigned district.
- Health Insurance
- Dental Insurance
- 401K Retirement Plan with Company Match
- Paid vacation
- Paid Holidays
- Career Development
- Employee Discounts