Shelter Programs Manager

The Salvation Army

  • Sutter, CA
  • $69,680 per year
  • Training
  • Full-time
  • 2 months ago
Description :BASIC PURPOSEThe Shelter Program Manager is responsible for the management and oversight all programs and personnel at the Depot Family Crisis Center, Hope Vista and 14 Forward.ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide direct supervision of shelter program staff including by not limited to recruiting, interviewing, hiring scheduling, evaluating employees
  • Manage internship recruitment, registration, onboarding, placement and supervision
  • Manage employee and internship program trainings and maintain records
  • Manage the weekly staffing and internship schedules
  • Monitor and ensure programs fully comply internal policies and contractual terms
  • Ensure program utilizes harm reduction and housing first principles
  • Coordinate with other departments to ensure best case plans for shelter participants
  • Plan and facilitate weekly Program Participant meetings
  • Plan and facilitate weekly Case Conference meetings
  • Maintain accurate participant records in various information management systems; and generate reports as requested
  • Manage all program reports and statistics; and submit to appropriate internal department and/or external organizations
  • Assist in the development of the annual operating budget for the shelters
  • Assist in identifying and researching funding opportunities for program needs
  • Submit accounts payable and account receivable Finance & Contracts Manager
  • Conduct routine facility inspections for cleanliness, safety and security
  • Participate in program and agency trainings as assigned
  • Schedule and coordinate routine maintenance and repairs
  • Monitor and observe participants for safety, housing and program policy compliance
  • Manage program logs (shift logs, write-ups, overnights, etc.)
  • Transport shelter participants, if needed
  • Maintain and execute confidential information according to HIPPA standards
  • Coordinate on-site recreational activities and maintain good relationships with participants
  • Establish and maintain collaborative relationships with community agencies, government agencies and professionals
  • Check and respond to emails and voicemails on a regular basis
  • Adhere to confidentiality standards
  • Other duties as assigned
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS * Ability to speak and write the English language at a high and professional level
  • High degree of confidentiality
  • Computer literate in Microsoft Office applications Word, Excel and Outlook preferred
  • Excellent communication skills, both written and verbal.
  • Excellent and professional telephone etiquette and presence
  • High degree of organizational skills
  • Approach problem solving creatively
  • Strong ability to utilize a high level of time management and handling multiple tasks
CERTIFICATES, LICENSES, REGISTRATIONS * Bachelor’s degree in Social Work, Business Administration, Human Services, Management or minimum of 4 year’s experience in social work, homeless service management, human resource management, healthcare management/administration or related field
  • Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
  • Must be 21 years or older
  • Complete The Salvation Army vehicle course training
PHYSICAL REQUIREMENTS: * Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
  • Ability to grasp, push, and/or pull objects
  • Ability to reach overhead
  • Ability to operate telephone
  • Ability to lift up to 25-40 lbs.
  • Ability to operate a computer
  • Ability to process written, visual, and/or verbal information
  • Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer.
Education : BachelorsLicences & certifications Driver's License

The Salvation Army