Adobe Workfront –Systems Administrator

GalaxE.Solutions

  • Mount Laurel, NJ
  • Permanent
  • Full-time
  • 30 days ago
What You Will Do:
  • Own and manage the Workfront support queue: triage, resolve, and communicate ticket status with urgency and clarity.
  • Provide direct user support, troubleshoot technical issues, and escalate to Adobe support when needed.
  • Conduct regular system audits, maintain data integrity, and ensure platform stability.
  • Stay current with Workfront releases and proactively test and communicate relevant updates.
  • Manage user provisioning, deactivation, license allocation, and role-based access control.
  • Configure and maintain teams, groups, layout templates, and visibility settings.
  • Deliver user onboarding, training, and maintaining up-to-date documentation.
  • Design and implement custom forms, workflows, approval processes, and intake queues.
  • Build and maintain advanced dashboards and reports using text mode.
  • Translate business requirements into scalable Workfront solutions.
  • Identify and implement automation opportunities using native features or integrations.
  • Collaborate with stakeholders to align Workfront capabilities with business goals.
  • Support change management and drive user adoption of new features.
  • Provide actionable insights through reporting and analytics.
Skills and Experience You Will Need:Required Qualifications
  • Minimum of 3 years hands-on experience as a Workfront System Administrator.
  • Hands on support queue management experience
  • Experience with direct user support and troubleshooting
  • Strong understanding of Workfront architecture, object relationships, and data schema.
  • Proficiency in text mode reporting, dashboard creation, workflow and custom form configuration.
  • Demonstrated experience with user provisioning, license management, managing user roles, permissions, and visibility settings.
  • Experience with Workfront upgrades and release readiness.
  • Excellent communication skills with both technical and non-technical stakeholders.
  • Self-starter with strong problem-solving skills and a continuous improvement mindset.
Desired:
  • Experience with Workfront Fusion or API-based integrations.
  • Familiarity with Workfront Proof, Scenario Planner, or Resource Management modules.
  • Exposure to Agile methodologies and project management best practices.
Who We Are:GalaxE, now Endava, is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.Since its founding, GalaxE has been dedicated to advancing the benefits of technology. Recently, we have joined forces with Endava, to offer our employees global exposure and enhanced opportunities. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.We value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic.We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together.*Equal Opportunity Employer/Veterans/Disabled** Pay is based on several factors including market location and may vary depending on actual job-related knowledge, skills, and experience.Physical Requirements:
  • Prolonged periods of remaining stationary at a desk and working on a computer
  • Must be able to lift to 15 lbs., as needed
  • Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
  • Occasionally required to bend, kneel, crouch, and reach overhead.
  • Hand-eye coordination necessary to operate computers and various pieces of office equipment.
  • Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.
Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.For more information, please visit

GalaxE.Solutions