
JEWELRY/SALES SPECIALIST
- Everett, WA
- Permanent
- Part-time
Essential Job Functions:
- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
- Promote Diamond Parties and special events with every customer
- Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
- Foster life-long emotional connections with customers by clienteling
- Provide product knowledge, features and benefits to all customers when presenting merchandise
- Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
- Attend required monthly meetings
- Operate point of sale (POS) and take payment or obtain credit authorization
- Inspect and clean customers' jewelry
- Provide estimates for jewelry and watch repairs
- Perform watch battery replacements and watch band adjustments
- Follow receiving and processing procedures
- Display merchandise and promotional materials in accordance with corporate merchandising plans
- Perform business opening and closing procedures as outlined in Policy and Procedures Guide
- Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
- Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
- Participate in the inventory process
- Complete case counts
- Maintain flexibility to work any shift, including weekends, holidays and overtime
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Desired Previous Job Experience:
- Sales, retail and/or jewelry experience
- High school diploma or general education degree (GED)
- Commitment to excellence, desire to grow and ability to provide refreshing shopping experience
- Goal oriented and sales driven and passion to succeed
- Minimum 18 years of age
- Ability to pass drug test
- Maintain confidentiality
- Accuracy/attention to detail
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- Health care benefits
- Paid time off such as vacation, sick leave and parental leave
- Mental and emotional support resources through our Employee Assistance Program
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for commission and other incentives based on sales goals
- Associate discounts on jewelry and in host store
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career