Boston Energy Saver Manager

• Leads the implementation of the Boston Energy Saver program.
• Develops and fosters relationships with program partners from community-based organizations to utilities and service providers to advance the goals of the Boston Energy Saver.
• Manages the Boston Energy Saver Help Desk, providing direct service to Bostonians looking for help reducing their energy bills and/or implementing decarbonization retrofits in their buildings.
• Coordinates regularly with Mass Save and other programmatic partners administering relevant resources.
• Engages with individuals, small and large businesses, non-profits, and institutions to provide decarbonization assistance.
• Connects building owners to funding and financing opportunities for decarbonization retrofits. Stay current with Mass Save and other incentive programs and engage in opportunities to improve program offerings and design.
• Supports content development and design of the Retrofit Resource Hub and related communication.
• Leads innovative and inclusive community outreach and engagement.
• Establishes and maintains collaborative partnerships with neighborhood, non-profit, business, and institutional groups to ensure that all parts of the Boston community are engaged in the development and implementation of building sector policies and programs.
• Works with City agencies to expand the integration of climate action in their activities and develop resources for residents, businesses, and other stakeholders to take action.
• Stays current with scientific, green building, and clean technology developments and conveys them in practical terms to stakeholders.
• Performs related duties as required.

• Four to five (4-5) years of full-time, or equivalent part-time, experience in environmental science or policy, building science, building management, architecture, engineering, community development, community organizing, or a related field.
• Bachelor's degree preferred in a related field. Two (2) additional years of professional experience may be substituted for a bachelor's degree.
• A master's degree in a related field may be substituted for three (3) years of the required experience.
• Commitment to advancing social justice and equity in the City of Boston to improve the lives of all residents.
• Experience with decarbonization and energy efficiency retrofits.
• Strong organizational and project management skills.
• Strong verbal, written, and communication skills; experience working with different communication styles and ability to present to diverse audiences.
• Attention to detail and ability to handle multiple tasks.
• Outstanding interpersonal skills with the ability to work with diverse interests and backgrounds.
• Ability to work effectively as part of a team; experience working on a diverse team.
• Working knowledge of utilities, energy systems, and energy justice principles.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds and incorporating the perspectives of multiple communities in the consideration of impacts and outcomes of a decision-making process.
• Ability to exercise good judgment and focus on detail as required by the job.
• Fluency in one or more of Boston’s threshold languages (other than English) is strongly preferred.
• Familiarity with Mass Save and other building decarbonization resources is strongly preferred.
• Familiarity with utility assistance programs strongly preferred.
• Experience with social media and digital marketing/storytelling strongly preferred.
• Experience with customer relationship management systems (e.g., Salesforce), Drupal, email campaign management systems, Canva, and other software platforms strongly preferred.
• Proficiency with Microsoft applications and Google Suite.

City of Boston