Automotive Maintenance Coordinator - Remote
Enterprise Rent-A-Car
- Salt Lake City, UT
- $18.36-21.36 per hour
- Permanent
- Full-time
- Additional compensation will be provided for weekend and evening shift differential (up to $2.00/hour) and bilingual skills (up to $1.00/hour).
- This position also has the opportunity to earn an additional $0.25/hr for each current ASE certification you hold in this list: A1-A9, T4, T8, C1, G1, & X1.
- Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
- Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
- Contact clients to provide recommendations, explain proposed repair procedures and gain approval
- Make recommendations to internal business partners regarding repair recommendations and cost
- Locate and suggest proper service locations for clients
- Must be 18 years of age or older
- Must live in Salt Lake City, UT area or surrounding Utah counties
- Must live in the state of Utah
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required, experience in a in a lube shop, tire shop, repair facility or dealership preferred
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)
- Willing to accept $18.36-$21.36 per hour
- Must have the ability to meet all work from home technical requirements
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Executing
- Customer Service
- Detail-Oriented
- Analyzing
- Communication
- Flexibility
- Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
- High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as