
Remote Senior Manager, Franchise Development & Growth
- Atlanta, GA
- Permanent
- Full-time
Franchise Development & Pipeline Growth
- Execute the franchise growth strategy through consistent lead outreach, qualification,follow-up
- Manage the end-to-end franchise development process including scheduling, materials delivery, compliance tracking, and documentation support
- Use CRM tools to maintain a live, well-organized pipeline; ensure proactive follow-ups, task completion, and documentation of candidate progression
- Execute market-specific plans by organizing local activations, and direct candidate targeting in priority zones as specified in the business development plan
- Coordinate boots on the ground activity including site visits, trade shows, store meetings, and franchise tours aligned to zone-level development goals as required
- Track execution milestones within key markets to ensure velocity and progress toward territory expansions across north America
- Serve as day-to-day contact for prospective franchisees; ensure clear communication, timely updates, consistent process flow
- Personally manage meeting logistics, follow-up materials, and stakeholder involvement to keep candidate journeys on track
- Own execution of external events from budgeting and logistics to on-site coordination to ensure brand visibility and lead capture
- Regularly connect with industry partners; maintain updated partner records and provide follow-up updates, communication as required
- Maintain franchise pipeline reports, trackers, and dashboards with up-to-date information on lead status, timing, conversion probability
- Deliver weekly updates on pipeline health and sales performance to leadership; flag risks and recommend mitigation actions
- Coordinate with finance and legal teams to ensure timely delivery and execution of all documentation and approvals
- Bachelor’s degree in business, Sales, Marketing, or a related field (master's degree preferred).
- Minimum of 7 years of experience in retail sales, with at least 5 years in a leadership role within the optical, MedTech, audiology or related industry.
- Proven track record of driving sales growth and managing multiple retail locations.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, identify trends, and make strategic decisions
- Proficiency in CRM and sales management software.
- Experience working within a franchise business model.
- Knowledge of optical products, services, and industry trends.
- Strong negotiation and conflict resolution skills.