
Branch Manager I (Overstaff)
- Provo, UT
- $35,500-43,000 per year
- Permanent
- Full-time
- Facilitate excellent customer service, leading team members by example toward customer care.
- Thoughtfully manage team members – directing, mentoring, and delegating their daily tasks.
- Address customer needs holistically, from pairing them with the right loan to assisting with taxes.
- Thoughtfully sell new & existing World products to help customers meet their financial needs.
- Support, collaborate with, and lean on the strengths and talents of your branch team.
- Maintain strong customer relationships and build community within your branch.
- Foster relationships in the community that organically drive loan & tax business to the branch.
- We promote from within, encouraging upward growth which includes profit share.
- With branches and operations in 16 states, we offer opportunities across the US.
- 75% of World’s Operations Executives moved up from a similar role.
- We pay you to give back: team members get paid volunteer hours each year.
- Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
- Paid holidays, sick days, vacation time, and a 401(k) plan (including company match).
- We’ll get you home for dinner: your life outside of work is priority #1.
- Be part of a team with clear values, strong community, and a sense of belonging.
- You’ll make a positive impact on the lives of the customers you serve.
- A way of making both customers & team feel understood and taken care of.
- The willingness to evolve to meet needs and embrace new ideas.
- Absolute team player – pitching in when needed and accepting help, too.
- The ability to negotiate, strategize, and plan.
- Passion for customer service and quality-driven problem-solving.
- Management experience or history of strong teamwork: people skills are everything.
- A positive influence and the motivation to grow in leadership.