Leasing & Marketing Team Lead
Cardinal Group
- Big Rapids, MI
- Permanent
- Full-time
- Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.
- Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
- Complete all lease applications and participate in the verification of applications. Notify prospective clients of results.
- Maintain accurate client records in accordance with Company policy. Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
- Maintain and perform upkeep of the tour route to ensure curb side appeal.
- Assist residents with day to day tasks, as a part of the community's concierge program.
- Participate in Cardinal U training as required.
- 1-2 years of customer service and sales experience.
- Strong communication skills.
- High-energy and enjoys a fast pace environment.
- Enjoy and take pride in providing excellent service.
- Excellent customer service skills warm, friendly and helpful in person and on the phone.
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent.
- Available to work evenings and weekends.
- Ability to embody the Cardinal Culture and Cardinal Core Values every day.
- Leasing Agent
- Leasing
- Real Estate
- Leasing Specialist
- Leasing Manager
- Leasing Professional
- Leasing Consultant