Resident Support Staff (FT weekday Day shift) - St. Margaret Apartments
Catholic Community Services of Western Washington
- Shoreline, WA
- $22.29 per hour
- Permanent
- Full-time
- Medical, Dental, Vision, Life Insurance and Long-Term Disability
- Health Savings Account and Flexible Spending Account
- Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
- CCS/CHS 403(b) Employee Saving Plan
- Employee assistance program
- Oversee the wellbeing of the residents and the building.
- Monitor the community milieu and resident floors via security system and/or regular building walkthroughs.
- Perform crisis intervention (room lockouts, medical emergencies, resident conflicts).
- Log activities in electronic communication system.
- Responsible for completing checklist of RSS duties.
- Able to hear telephone rings, phone conversation and face-to-face conversation, doorbells and emergency alarms.
- Able to speak clearly in person and on the telephone.
- Able to hand write legibly.
- Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response.
- Able to sit for sustained periods of time.
- Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
- Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using computers and other office equipment.
- Ability to prioritize multiple tasks, and to work independently and as a team member.
- Ability to regularly lift and carry up to 20 pounds and occasionally up to 40 pounds.
- Regularly able to perform duties as assigned.
- Able to make independent decisions and apply sound judgment in performing job duties.
- Six months of customer-centered work experience.
- Work history that demonstrates reliability and dependability.
- Ability to communicate effectively in spoken and written English with staff and residents.
- Willingness to learn crisis intervention and de-escalation skills.
- Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
- Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
- Applicant must successfully pass required background clearances prior to an offer of employment.