Collections Specialist

HCA Healthcare

  • Nashville, TN
  • Permanent
  • Full-time
  • 1 day ago
business_center Admitting Registration Clerical and Scheduling find_in_page Job ID: 1904997Description*this is not a remote positionIntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Collections Specialist today with Centennial Surgery Center.BenefitsCentennial Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.Come join our team as a(an) Collections Specialist. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!Job Summary and QualificationsAs the Collections Representative, you will contribute to the company’s mission, vision, and values by completing follow-up and collections for patient services. Under the supervision of the Business Office Manager/Business Office Supervisor, you will obtain payment from third party payers and self-pay accounts to enhance cash flow and gather reimbursement based on established contracts.What you will do in this role:
  • You will perform follow up activities on accounts to ensure prompt payment
  • You will identify coding or billing errors from EOBs and work to correct them
  • You will monitor insurance claims and contact insurance companies to resolve claims
  • You will update the patient account record to identify actions taken
  • You will assign bad debt to the collection agency
  • You will act as a liaison accounts and administer contracts in collection of third party accounts (Medicare and Medicaid)
  • You will complete account reconciliation of accounts turned over to outside agencies
  • You will negotiate payment plans on self-pay accounts
  • You are responsible for maintaining accounts receivable and creating a reduction in bad debt
Qualifications you will need:
  • Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred
  • Knowledge of managed care payers and medical terminology is preferred
located in the heart of downtown Nashville, Tennessee. We serve Middle Tennessee. “Music City” is a major center for Healthcare. We perform over 700 cases a month. Services in orthopedics, retina, urology, gynecology, plastics, podiatry, endoscopy, neurosurgery, and dental procedures are available. We are a part of the HCA Healthcare Ambulatory Surgery Division.HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Collections Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Detailslocation_onbusiness_centerdomainschedule Full-time • No WeekendsAbout HCA HealthcareWhat matters most to our diverse and talented colleagues is giving people the absolute best healthcare in the most compassionate way possible.Similar JobsWe are an Equal Opportunity EmployerFor questions about your job application or this site, please contact;
HCAhrAnswers at option 1.HCA Healthcare is a dedicated Equal Opportunity Employer close CloseWe are committed to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. Recruiting and retaining a diverse staff reflective of the patients and communities we serve.Equal employment opportunities (EEO) are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, gender identity, protected veteran status, or any other legally protected category in accordance to applicable federal, state, or local laws. The policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves or absence, compensation and training.

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