Server

Grand Harbor Resort

  • Dubuque, IA
  • Permanent
  • Full-time
  • 13 days ago
Job Summary:The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.Benefits such as:For all team members:
  • Eligibility to enroll in the 401(k) after 6 months of service.
  • 100% match at 3% contributions, 50% up to 5%.
  • Paid Time Off – Sick & Vacation
  • Holiday Pay
  • Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa.
  • Travel discounts available through Choice Brand Hotels, Hilton, IHG and Marriott as well as at our independent properties.
For regular full time team members/leadership team:
  • We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
Duties/Responsibilities:Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.Distributes menus and presents the daily specials.Answers questions regarding the menu.Takes food and beverage orders and delivers them to the kitchen.Delivers food, beverages, condiments, and other requested items to customers.Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.Collects plates and clears the table as customers finish their meals.Prepares customers’ checks and collects payments.Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.Performs other related duties as assigned.Required Skills/Abilities:Excellent interpersonal and customer service skills.Well-organized with ability to take and place food and beverage orders accurately.Ability to operate point-of-sale systems.Education and Experience:Must be at least eighteen years of age.Previous experience as a server preferred.Must successfully complete restaurant’s training course.Bartender license or certificate may be required depending on state, local laws.Physical Requirements:Prolonged periods of standing and walking.Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Grand Harbor Resort