
Cloud Infrastructure Administrator II
- USA
- $64,000-112,000 per year
- Permanent
- Full-time
- Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management.
- Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to established SLAs in both production and non-production environments.
- Execute against standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines across various toolsets and client environments.
- Perform systems administration duties in client environments such as:
- Maintaining/provisioning/deprovisioning of users & access,
- Performing and validating of patches & updates to cloud infrastructure systems,
- Maintaining compliance controls enforcement using Group Policy on Windows Servers, as well as configuration files on Linux (Redhat preferred) and windows operating systems,
- Implement & configure software/tooling updates, and
- Troubleshoot operational issues within cloud environments.
- Work across AWS, Azure and GCP, understanding, utilizing, and troubleshooting their unique native services in client environments.
- Configure and tune cloud-based tools, manage cost, security, and compliance for the client's environments.
- Respond to environment-specific alerts, and review dashboards via analytics tools such as Splunk and Elastic Stack.
- 1+ years experience in production operations
- 1+ years of database, network administration, or system administration experience
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Familiarity with Active Directory (AD), clustering & high-availability, Domain Name System (DNS), and Dynamic Host Configuration Protocol (DHCP)
- Familiarity with vulnerability management tools and data to ensure provisioning of secure, patched resources
- Familiarity with using analytics tools such as Splunk and Elastic Stack for querying, monitoring and alerting
- Practical experience in administration of Linux infrastructure, as well as Windows infrastructure
- Familiarity within ticketing tool solutions such as Jira and ServiceNow
- Proficiency in at least one primary scripting language (Bash, Python, PowerShell)
- Excellent communication, organizational, and problem-solving skills in a dynamic environment
- Critical thinking, and ability to balance environmental requirements with mission needs
- US Citizen
- Experience supporting cloud operations and automation in Azure, AWS, and/or GCP
- Experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible
- Previous experience supporting a 24x7x365 highly-available environment for a SaaS vendor
- Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.…)
- Experience working within container orchestration solutions such as Kubernetes, Docker, EKS and/or ECS
- Experience working within an automated CI/CD pipeline for release development, testing, remediation, and deployment
- Knowledge of encryption technologies (SSL, encryption, PKI)
- Certified Cloud Practitioner (AWS)
- Certified Solutions Architect - Associate (AWS)
- Certified SysOps Administrator - Associate (AWS)
- Associate Cloud Engineer (GCP)
- Microsoft Certified: Azure Fundamentals
- Microsoft Certified: Azure Administrator Associate
- Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE)
- Experience with Monitoring and Alerting tools such as Prometheus, Grafana or Datadog
- Experience with Source code management tools such as Gitlab
- Hands on experience with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.
- Hands on experience with configuration baseline standards such as CIS Benchmarks & DISA STIG