
Assistant Manager 3041
- Whitman, MA
- Permanent
- Full-time
- Personable, Results-oriented self-starter, a go-getter.
- Team contributor and leader who thrives in a fast-paced setting.
- Develop Servant Leaders-Puts your people and restaurant first-not yourself
- Create Memorable Experiences-Creates a service experience so good the guest can’t wait to come back to Burger King
- Administration-Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals
- Welcomes new team members and provides them with the training needed to do their job
- Leads inspiring team huddles that motivate and inform the team
- Ensures team members receive ongoing training and coaching
- Builds the capability of the shift supervisors and prepares them for their next level
- Consistently thanks the team and celebrates success
- Actively coaches brand service behaviors-train, observe, provide feedback and celebrate
- Monitors Speed of Service to ensure delivery of guest expectations
- Ensures the restaurant is welcoming and clean
- Ensures product quality and operations standards are consistently delivered
- Partners with the Restaurant General Manager and team to create action plans to improve guest metrics
- Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met
- Ensures accuracy of daily numbers, cash handling and HACCP Logs
- Reviews inventory efficiencies to create product orders
- Evaluates and implements cost controls
- Monitors people charts and production planning and makes necessary adjustments
- Creates and monitors schedule and manages new team members on-boarding process
- Implements action plans to address employee needs and Operational Assessments
- Must have a high school diploma or equivalent
- Minimum of 1-2 years supervisory experience
- Excellent guest service skills required
- Ability to work in a fast-paced environment
- Ability to communicate effectively with guests and team members
- Ability to resolve issues in compliance with Burger King standards
- Ability to keep employees motivates, resolve conflicts, and make hard decisions
- Available to work all shifts; open, close, weekends and holidays
- Scholarship Fund Program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.
- Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
- A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
- A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit
- A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items
- A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.