Network Services Administrative Specialist
CoventBridge
- Jacksonville, FL
- Permanent
- Full-time
- Develop and maintain a highly effective working relationship with Network Services Case Managers.
- Review and approve reports. Complete invoicing and grading on assignments.
- Review and follow up on all files in the pending report for document noncompliance.
- Follow-up on all rejected reports and updates for document noncompliance.
- Communicate with field staff. Receive verbal and written updates and provide statuses to clients.
- Ability to conduct pre-surveillance investigations to aid the Investigative staff.
- Schedule investigations on an as needed basis.
- Check due dates and current statuses on cases. Make sure they are on track for deadlines.
- Proactively review files to ensure we investigations are being completed government requirements.
- Participate in monthly conference calls with Network Services client.
- Complete miscellaneous projects for the Network Services Managers and VP of Operations.
- Receive and document evidence from the Investigative staff.
- Any other duties deemed necessary by management.
- Experience in Insurance Fraud Investigations or any combination of education and experience appropriate to demonstrate the competencies necessary to perform the essential job functions.
- Ability to prioritize, organize and multitask.
- Foster teamwork.
- Excellent communication skills, both written and verbal.
- Be analytical and efficient in your approach to solving problems.
- Flexibility with schedule as deemed by the business need.
- Associate degree or higher preferred
- Experience in a fast paced, high volume work environment preferred
- Medical, Dental, Vision plans
- Life, LTD and STD paid by the employer
- 401(k) with company match up to 4%
- Paid Time Off and company paid holidays
- Tuition assistance after 1 year of service