Assistant Store Manager
- Keystone, CO
- $25.00-28.04 per hour
- Temporary
- Full-time
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Outlets: Build-A-Bear, Keystone Made
- Starting Wage: $25.00/hr - $28.04/hr
- Employment Type: Winter Seasonal 2025/2026
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: Yes
- Demonstrate and maintain a high-touch level of personalized guest service
- Generate sales, to budget, and YOY
- Maintain and model high retail, merchandising, and cleanliness standards as set forth by the Regional VRR Ops Team
- Ensure product purchasing is complete for the store, and merchandise is received
- Ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
- Assist with the resort's employee uniform inventory, procurement, and management
- Build and maintain relationships with all resort lines of business and lodging partners
- Meet or exceed inventory goals
- Model and maintain company policies and guidelines
- Recruit, hire, train, coach, and develop a quality core staff
- Enforce company cash handling policies and procedures, and other loss prevention policies
- Provide training resources in the areas of the POS system, product knowledge, guest service, resort information, and productivity
- Conduct performance discussions for and coach the development of the team regularly
- Maintain all company paperwork according to policies and standards
- Communicate ideas or issues with the Crotched Mountain Retail/Rental Manager - Resort Ops and the VRR Retail Ops Team
- Remain current on new industry products and trends, and demonstrate knowledge of products
- Be energetic, motivated, possess the ability to multitask, and have fun
- HS Diploma or GED Equivalent - required
- 2 years of retail sales - strongly preferred
- Supervisory experience in a retail environment - preferred
- Entry-level digital literacy with familiarity with Microsoft Office - preferred
- Ability to connect with co-workers and guests in accurate spoken and written English - required
- Dedication to outstanding customer service
- Excellent communication skills, both written and verbal
- Self-motivated with the ability to multitask
- Ability to work a flexible schedule, including nights, holidays, and weekends - required
- Must be a great teammate and handle a fast-paced, stressful environment.
- Possess the desire to offer the highest customer service standards to guests.
Reference Date: 07/23/2025
Job Code Function: Store OperationsNearest Major Market: Denver
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