Join Our Team as a Customer Service Representative!As a Customer Service Representative at Alaska Auto Rental, you'll be the heartbeat of our team, ensuring exceptional experiences for our valued customers.Position: Customer Service RepresentativeLocation: Fairbanks, AlaskaPay Rate: $20-$24/hour DOESchedule flexibility is required for this position. Part-time and full-time scheduling is available.Why Join Us?Competitive CompensationPaid Time OffHealth Benefits401K ProgramExceptional Workplace CultureProfessional & Leadership TrainingInternal Advancement OpportunitiesCharitable Donations Matching ProgramEmployee Discounts on Products and ServicesWhat to Expect:Fast-Paced Environment: Our team handles a steady stream of customers while ensuring rental operations run smoothly.Independence & Responsibility: You’ll be trusted to complete tasks efficiently and handle customer interactions professionally.Problem-Solving: You’ll navigate a variety of customer situations, helping ensure a smooth rental experience.Team-Oriented Culture: We work together to support each other and provide the best service possible.Hands-On Work: From checking vehicles to processing paperwork, this role keeps you active and engaged.What We're Looking For:Customer-Focused Attitude: Enjoys helping people and creating positive interactions.Reliability & Professionalism: Punctual, responsible, and able to maintain professionalism in all situations.Problem-Solving Skills: Stays calm under pressure, handles difficult requests professionally, and finds solutions.Attention to Detail & Organization: Ensures accuracy in paperwork, inspections, and rental procedures.Adaptability: Thrives in a fast-paced environment with shifting priorities.Team Player: Works well with others and resolves differences cooperatively.Growth Mindset & Teachability: Open to learning new skills, following instructions, and improving processes.Strong Communication Skills: Able to clearly and effectively communicate with customers and team members.Basic Math & Computer Literacy: Comfortable using computers (training on rental software provided).Physical Capability: Able to meet the physical demands of the job.Requirements:At least 1 year of driving experience, a current driver’s license, and a driving record acceptable to our insurance carrier.Ability to work varying shifts and schedules, including weekends.Must own a smartphone.Must not use tobacco or marijuana products during working hours.If you're ready for an exciting opportunity in a dynamic environment, apply now to become a valued member of our team! Drive your career forward with Alaska Auto Rental!
