
Security Training & Education Specialist
- Seattle, WA
- Permanent
- Full-time
- Represent Pinkerton’s core values of integrity, vigilance, and excellence.
- Serve as the subject matter security expert on training content creation, improvement, and maintenance.
- Lead security education initiatives focused on safeguarding the client’s intellectual property, with particular attention to prototype device hardware.
- Analyze data trends to create new targeted campaigns based off quantitative impact.
- Report KPIs/metrics, analytical findings, program achievements, and opportunities to senior leadership on a regular cadence.
- Coordinate with internal and external teams (business stakeholders, vendors, UI/UX designers, engineers, and cross-functional teams) to improve customer-facing educational materials.
- Translate customer and stakeholder feedback into actionable, incremental improvements to the program.
- Create and maintain training content, including but not limited to, internal websites/wikis, training sessions, physical and digital poster campaigns, and e-learning courses.
- Architect and implement communications strategies to increase program visibility, including visibility at internal events and other opportunities.
- Learn and utilize internal tools specific to the client in performance of assigned duties.
- Manage permissions for internal systems through verifying user training completions.
- Track and manage the Education team’s budget.
- Produce e-learning courses in conjunction with the client’s approved vendor by owning all course requirements, project timelines, and budget.
- All other duties, as assigned.
- Knowledge and understanding of security awareness, hardware/product development, or a related field preferred.
- Current, in-depth knowledge of training and education best practices and trends.
- Strong project management skills.
- Knowledgeable in vendor communications for e-learning and educational content creation.
- Able to develop and grow evidence-based security training programs on a global scale.
- Excellent verbal and written communication skills.
- Able to gather, analyze, operationalize, and report on data.
- Process improvement orientated.
- Able to partner and forge relationships with cross-functional teams and stakeholders.
- Positive team player.
- Self-motivated and able to work effectively with ambiguity.
- Familiarity with Wiki page maintenance, design, and basic editing.
- Computer skills: Microsoft Office, Articulate or other learning management systems, project management tools such as Jira, Asana, or similar.
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting and or/standing.
- Travel, domestic and international travel (up to 15% of time).
eQuest