Product Manager - Small Business Banking

Central Bank

  • Overland Park, KS
  • Permanent
  • Full-time
  • 21 days ago
Job Description:Join a dynamic team at the forefront of product innovation for small business and commercial banking. We are seeking a detail-oriented and customer-focused Product Manager to join our Commercial Services team.In this role, you will be responsible for leading the development and delivery of product solutions that meet the evolving needs of our small business banking clients. You will oversee the full product lifecycle, from ideation and strategy to execution and enhancement, ensuring our offerings deliver measurable value to both customers and the organization. This is an excellent opportunity to shape product strategy within a trusted financial institution, working alongside internal stakeholders to deliver high-quality, customer-centric banking solutions.Key Responsibilities:
Develop and execute product strategies and roadmaps aligned with the bank's objectives and customer needs.
Manage a portfolio of small business banking products, including performance evaluation, opportunity identification, and compliance oversight.
Conduct market research, competitive analysis, and customer discovery to inform product direction.
Own and prioritize the product backlog; collaborate with technology, operations, and other cross-functional partners to ensure effective delivery.
Serve as the voice of the customer, translating feedback into actionable insights and product enhancements.
Partner with internal stakeholders, including Risk, Legal, Compliance, Marketing, and Sales, to support product success.
Monitor product performance, identify and mitigate risks, and regularly report progress to leadership.
Promote a culture of continuous improvement through feedback loops and iterative development.
Coordinate dependencies across internal and external teams to ensure seamless execution.Why Join Us:
As a trusted financial institution, we are committed to supporting the diverse needs of our business clients. In this role, you will play a key part in shaping the future of our small business banking offerings, working with a collaborative team that values integrity, accountability, and excellence in client service.Requirements:Bachelor’s degree in Business, Finance, or a related discipline.
Minimum of 2 years of experience in product management or a relevant role within the banking industry.
Familiarity with the needs of small business or commercial banking clients.
Strong analytical, organizational, and problem-solving skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills; able to communicate with both technical and non-technical audiences.
Experience working within an Agile product development framework.
Team-oriented mindset with a positive, collaborative approach.Preferred:
Experience in a traditional or regional banking environment.
Familiarity with regulatory and compliance considerations in banking product development.
Experience working within a highly matrixed organization.PHYSICAL AND SENSORY DEMANDS:
Regularly required to sit; stand; walk; talk; see and hear. Regularly required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Occasionally required to stoop, kneel, or crouch.

Central Bank