Entry Level Customer Service
Coastal Community Solutions
- Charlotte, NC
- Permanent
- Full-time
We are a rapidly growing company seeking enthusiastic and driven individuals to join our vibrant Customer Service team. As part of our exceptional team of young professionals, you will have the opportunity to grow professionally while enjoying financial rewards and advancement opportunities based on performance. Our clients value high-energy and upbeat individuals with excellent customer service skills, and we are looking for candidates who can represent them with professionalism and enthusiasm.Responsibilities:
- Support and execute strategic customer service initiatives and promotional activities.
- Monitor weekly goals and analyze monthly results to identify additional opportunities and understand the competition.
- Participate in training programs and apply acquired skills to deliver exceptional results.
- Communicate professionally with peers, clients, and management.
- Plan and coordinate events to enhance customer engagement and brand awareness.
- Employee duties and responsibilities are not limited to the above tasks. Additional duties may be assigned as deemed necessary by the supervisor.
- All employees are expected to contribute to the company’s goals of continuous improvement in knowledge, skills, processes, and quality.
- Driven: You are motivated to challenge yourself and are committed to continuous learning.
- Organized: You effectively manage your time and quickly adapt to new skills and tasks.
- Creative: You think outside the box and enjoy solving problems creatively.
- Natural Leader: You excel in team settings but also take initiative on projects.
- Person of Integrity: You uphold honesty and strive for excellence in all your endeavors.
- Competitive compensation with performance-based incentives
- Opportunities for career growth and promotions
- Comprehensive training and development programs
- A supportive and energetic work environment