At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.Job Title Laboratory Quality SpecialistLocation ClevelandFacility Cleveland Clinic Main CampusDepartment Quality-Diagnostics InstituteJob Code T98888Shift DaysSchedule 8:00am-4:30pmJob SummaryJob DetailsJoin Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.This role supports regulatory compliance for the laboratories. You will perform necessary audits and ongoing monitoring to ensure compliant practices. When you join our team, you will be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.A caregiver in this position works days, from 8:00am—4:30pm.A caregiver who excels in this role will:Ensure standardized quality practices in areas of responsibility.Collect, review, and summarize performance of quality metrics to ensure operational standardization and regulatory compliance.Ensure personnel qualification documentation is current and complete.Maintain instrument/equipment and competency tracking tool and ensure compliance.Monitor and coordinate proficiency testing survey program and ensure compliance.Assists with all non-confirming events to include complaints, grievances, and other incidents.Ensure proper follow up, documentation of corrective actions and subsequent monitoring to ensure resolution.Review and evaluate regulatory compliance gaps and implement process improvements.Act as a quality and compliance educator and consultant to operational staff.Coordinate management review meetings led by the Laboratory Director and/or Medical Director(s).Ensure proficiency testing performed in compliance with Clinical Laboratory Improvement Amendments (CLIA) regulations i.e. analyze proficiency survey sample in the same manner as a patient specimen, no communication with other CLIA laboratories, complete record retention and accurate documentation and timely result reporting.Ensure that the staff maintain their competency to perform test procedures and report test results promptly, accurately, and proficiently.Minimum qualifications for the ideal future caregiver include:Bachelor's degree in a chemical, physical, biological, or clinical laboratory science or medical technology from a four-year college or universityEducation outside of the United States requires diploma/transcripts translated into English and proof of foreign equivalency from by an HHS approved agency or nationally recognized organization such as NACES (National Association Credential Evaluation Services, Inc) or AICE (Association of International Credential Evaluators, Inc)If the required clinical laboratory training and experience occurred at an outside the Cleveland Clinic Health System, verification of dates and laboratory discipline experience and training which may require a signed, official letter from the facility or organizationThree years of clinical laboratory training or experience, or both, in non-waived testingPreferred qualifications for the ideal future caregiver include:Previous leadership experienceAdditional experience in quality assurance or quality auditingStrong laboratory analytical testing experienceAudits, compliance and regulatory inspection experienceOur caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you:Physical Requirements:Typical physical demands include ability to sit, stand or walk extensively.May be required to stand and/or walk for long periods of time.May be driving distances throughout central and northern Ohio.Light lifting may be required.May be exposed to hazardous chemicals, biohazards, radioactive materials, communicable diseases, body fluids, etc.Personal Protective Equipment:Follows Standard Precautions using personal protective equipment as required.The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.Please review the .Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
