Join a team recognized for leadership, innovation and diversityThe future is what you make it!When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings sustainable and safe and even making it possible to breathe on Mars.Working at Honeywell is not just about developing cool things. That is why all our employees enjoy access to dynamic career opportunities across different fields and industries.Are you ready to help us make the future?Join a team that is supporting some of the most innovative business opportunities in Honeywell. As part of the ACST (Advanced Connected Sustainability Technologies) Information Technology team, you will have the opportunity to solve complex computing challenges, work directly with end users, and explore cutting-edge solutions that support engineering, scientific and business needs. We are hiring proven information technology experts who thrive in fast-paced environments and have a passion for performing at their maximum potential.Honeywell's ACST team is seeking a Desktop Support for our Golden Valley, MN location.RESPONSIBILITIES INCLUDE:
Deliver responsive and effective service to our customers
Be an advocate for our users with different teams across Honeywell
Perform troubleshooting and escalate issues to correct team
Ensure closure of issues to ensure the highest levels of customer satisfaction
Provide contemporary services and make it easy for users to engage with IT
Create and maintain development of self-help documents and end user training
Assist with IT asset set-up and decommissioning: Installs, moves, adds, changes
Maintain equipment stock
Support a growing user base across multiple sites around the country
Travel as needed
YOU MUST HAVE:
U.S. Citizenship and able to obtain and maintain government security clearance
High school diploma/GED
Minimum 12+ months experience providing desktop support
WE VALUE:
Associate/Bachelor's degree in an IT-related field including Computer Science or Computer Information Systems
CompTIA A+ certification highly preferred
Experience using SharePoint and configuring Microsoft Office Suites
Client service experience
Understand networking concepts; servers; LANs/WAN
Excellent customer focus
Conveys information with clarity, ensuring messages are understood across diverse, global teams
Ability to use desktop computer hardware and software knowledge to assess, diagnose, and correct problems
Effectively demonstrate ability to deliver on complex situations or problems without guidance or supervision
BENEFITS:We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.For benefits information, please visit https://benefits.honeywell.com/. Current employees may visit HR Direct.#ACST#LI-OnsiteAdditional Information
Category: Information Technology
Location: 1985 Douglas Drive North, Suite Corp ACST, Golden Valley, MN 55422 USA
Exempt
Must be a US Citizen due to contractual requirements.
