Commercial Lines Account Manager, Beaverton ,OR

Leavitt Group

  • Beaverton, OR
  • Permanent
  • Full-time
  • 2 months ago
Leavitt Group’s affiliate, Leavitt Group of Portland in Beaverton, OR is looking to add new talent to their Commercial Lines team. A Commercial Lines Account Manager works closely with producers and commercial lines managers in providing ongoing support to their commercial accounts. The right candidate has roughly 2-5 years of experience. *This is an in office position*DESCRIPTION:The Account Manager provides support to the customer, sales staff, and account executives to develop and retain commercial insurance business. Sales support includes developing new accounts, quoting new business coverages, maintaining existing accounts, marketing renewals, forwarding submission packages to the appropriate carriers, and creating insurance proposals for customers. Customer service consists of discussing coverages, recommending coverages, making policy changes, taking claims information, verifying account information, answering customers’ questions, and generating the appropriate documents.ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Accurately maintain customer information in the agency management system by properly documenting the file and making sure that the current applications reflect all changes made to a policy throughout the policy term. Information in the current application should be updated at the time the customer requests a change.
  • Understand and utilize the various company products, underwriting requirements, binding authority, policy forms, and rating software programs.
  • Service existing commercial lines accounts by:
  • Answering coverage questions, recommending coverages, processing policy changes, taking claim information, submitting the proper documents to the carrier, and verifying that documents received from the carrier are correct.
  • Issuing the proper insurance verification documents to the insured (auto ID cards, certificates of insurance, etc.).
  • Resolving customer problems and complaints (with assistance/direction from manager as needed).
  • Following up on policies that are pending cancellation.
  • Collect agency billed premiums.
  • Market new and renewal business.
  • Complete underwriting information and applications (with assistance from the producer if needed). Present submissions to companies.
  • Compile company quotes.
  • Present quotes to producer, if account is assigned to producer, in an organized format.
  • Create accurate and professional looking insurance proposals.
  • Assist with the development of recommended coverages for customers.
  • Learn of new products or changes and convey them accurately to customers.
  • Assist with answering phones and other general office duties as required.
  • Promote and enhance the reputation of the agency.
QUALIFICATIONS:
  • High school diploma or general education degree (GED)
  • Valid P&C license, active in the state of Oregon, must be maintained
  • 2-5 years of insurance agency experience
  • Must be able to communicate information and respond to questions (both verbally and in written form) effectively with clients, carriers, company personnel, and others
  • Possesses the ability to perform work in a dependable, consistent, and timely manner
  • Demonstrate the ability to follow instructions, respond to management direction, and solicits feedback to improve performance
  • Proficient computer skills, including Microsoft Office Suite
COMPENSATIONS AND BENEFITS:Our employees are vital to us and what we do, we strive to show our appreciation by investing in them. We provide:
  • Competitive salary @ $65 K. - $85 K. per yr. (DOE)
  • Paid License renewal and continuing education
  • Recognition and rewards
  • Attractive Benefits package, including 401k
  • Vision, Dental, FSA, & Life Insurance
  • Paid time off (vacation & sick time)
  • A Wellness program that allows you to earn dollars toward your HSA Account
As a national company, the Leavitt Group is the 19th largest privately-held insurance agency brokerage in the nation, with over 250 locations across 27 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.Who are we? Please watch#LI-DM1

Leavitt Group