Insurance Customer Service Representative - Allstate Insurance
Blue Skies Insurance Services LLC
- Windsor, CO
- $22.00-25.00 per hour
- Permanent
- Full-time
- Bonus based on performance
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Insurance Agency in Colorado by providing value through our products, our competence, and our desire to serve our clients.Come be a part of our team and work in an environment that values and recognizes your accomplishments and encourages your growth.Our Ideal Candidate:
A positive, and self-motivated individual who thrives in a dynamic multi-tasking environment
A team-player who cares about helping others and has initiative
Cares about professional and personal growth and development
Desires additional bonus/income by cross selling products to existing cleintsJob Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products and desires to review client's insurance program and cross sell additional products.Responsibilities
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Schedule appointments and maintain calendar
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
- Knowledge of insurance products
- High school diploma/GED required, Bachelor’s degree preferred
- Excellent customer service skills
- Highly organized with strong time management skills
- Familiarity with Microsoft Office and other software applications