Mortgage Loan Officer (Purchase)
Mr. Cooper
- Chandler, AZ
- Permanent
- Full-time
- Able to understand, communicate, and consult on various Mortgage Loan Program guidelines to customers and Real Estate Agents.
- Able to understand, communicate, and consult on the entire loan origination process, through loan funding.
- Able to consult customer on various loan options based off loan product guidelines and customers wants, needs, and benefits.
- Able to effectively communicate Mr. Cooper Value Propositions to customers and Real Estate Agents.
- Perform outbound calls to Prequalified and Pre approved customers with a working knowledge of the various campaigns in order to drive a tailored customer experience.
- Willingness to take ownership of any customer escalation as the situation dictates thus ensuring a positive customer experience.
- Participating in staff and team meetings along with taking part in mortgage training provided by management.
- Establish and Maintain working relationships with Real Estate Agents.
- Excellent interpersonal, written, and verbal communication skills.
- 1-2+ Years’ Experience as a licensed Purchase Loan Officer
- Desire to work in and expand knowledge of Mortgage Industry
- Desire to expand Customer Service, Sales and Consultation skillsets
- Desire for a Career Path within Mortgage Industry
- Ability to learn and work within technical systems, including Lead Management and Loan Origination Systems, and Microsoft Office products
- Driven to work in a fast paced, high energy environment!