Patient Services Specialist
Newnan | Peachtree City | West Georgia Dermatology
- Carrollton, GA
- $14.00-18.00 per hour
- Permanent
- Full-time
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Job Type: Full-time, with benefits
- Locations: Carrollton, Newnan, or Peachtree City, Georgia (based on hiring needs)
- Experience: Customer service and medical systems experience preferred, but not required
- Answer phones in a friendly, approachable, and helpful manner
- Greet patients and family members with a smile, helping them feel welcome and at ease for their appointments
- Provide courteous, respectful, and accurate information about practice services and appointment instructions
- Perform patient registration and basic insurance verification, ensuring collection of essential data for billing
- Identify and update patient demographic and insurance information
- Communicate with patients and physicians regarding insurance coverage, including non-participating or out-of-network plans
- Ensure lab services align with the patient’s insurance
- Obtain copies of insurance cards and confirm insurance through online tools or other verification methods
- Collect co-pays, co-insurance, or deductibles at the time of service
- Prepare and scan documents into the electronic medical record (EMR) system
- Obtain necessary patient signatures for consent to treat
- Assist with resolving patient account balances
- Maintain front desk inventory of supplies, forms, and materials
- Copy or fax documents to other healthcare providers as needed
- High school diploma or equivalent (required)
- Prior medical office or customer service experience preferred, but not required
- Strong communication skills, attention to detail, and a friendly, professional demeanor
- Ability to multi-task and thrive in a fast-paced environment
- Positive, collaborative, team-player attitude
- 401(k)
- Health insurance
- Paid time off
- Bonus pay opportunities
- Monday to Friday
- Medical office experience: 1 year (preferred)
- Dermatology experience: 1 year (preferred)
- Customer service experience: 1 year (preferred)