Position Overview The Operations Manager is a well-rounded individual responsible for knowing all opening and closing procedures and enforcing all proper operating procedures throughout the store to create a positive work environment for associates and a positive shopping experience for the customer.Primary hours of responsibility 3 – 4 days per week and one night, these hours may vary based on each individual stores hours of operation and the needs of the business.Job DescriptionAvailability: Open Shift: Morning, Day, Evening (Varies Per Store Needs) Job Type: Full TimePay: $20 - $24/hrDescription
Maintains Remarkable Customer Service and customer relations, as well as maintaining acceptable service levels
Reacts to all customer concerns quickly and effectively while following SOPs to provide the best experience possible
Closely monitor stock levels and ad support to ensure maximizing sales potential.
Act quickly and accurately if any problems arise, (customer, associate and or building situations/issues)
Refrigeration checks completed per SOP and logged.
Knowledge and awareness of "Crisis Manual" in case of power outage or weather related issue.
Maintains proper staffing levels to handle the needs of the business.
Ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
Maintains a friendly, professional and well organized image in all departments including but not limited to the parking lot, vestibule, checkouts etc.
Performs special store level tasks/projects as assigned by the store manager
Coordinating of receiving warehouse deliveries per schedule.
Travel Required:Yes
Environment
Store : Office Temperature (65F to 75F)
Skills
Specialized Knowledge : Working knowledge of Company SOPs, as well as the ability to make decisions and provide effective leadership.
Special Skills : customer service skills, communication, management/leadership skills, strong decision making skills, conflict management, and the ability to manage multiple tasks
Physical abilities: :
Other: :
Years Of Experience
2-5 : Retail
Qualifications High School Diploma - General StudiesShift 1st Shift (United States of America)Company GU Markets, LLC.About Our CompanyStarted in 1916, Grand Union was one of the first supermarkets in the United States. Today, there are 11 Grand Union stores in two states, including New York and Vermont. These supermarkets offer competitive prices on a wide variety of fresh foods and an extensive assortment of brand name groceries, as well as signature private brands. Each store contains specialized local assortments to meet local shoppers’ needs. To find locations and learn more about the latest specials, visit .Grand Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
