Guest Services Representative
Novant Health
- Bolivia, NC
- Permanent
- Full-time
- Education: High school diploma or GED, required.
- Experience: One to two years of customer service experience, preferably in a healthcare setting, required.
- Licensure/certification/registration: Valid state driver’s license at facilities where valet assistance may be needed, required.
- Additional skills required: Presents self in a professional manner and possesses strong customer services skills. Ability to converse with people of diverse backgrounds and all levels of authority. Must be detail-oriented and demonstrate problem solving and critical thinking skills. Ability to function independently with minimal supervision and as part of a team. Must demonstrate flexibility and adaptability to changing priorities in a fast-paced environment. Must possess excellent organizational and time-management skills. Able to use de-escalation techniques to maintain a safe environment. Must be familiar with Microsoft Office and have proficient typing skills.
- Additional skills preferred: Be a current notary public or be willing to become a notary, if needed.
- Our team members are part of an environment that fosters team work, team member engagement and community involvement.
- The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".