
Project Manager, operations
- Clarksville, TN
- Permanent
- Full-time
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: USA - Clarksville, 870 Steel Stock Road and 681 International BlvdDivision: Solutions
Job Posting Title: Project Manager, operations
Time Type: Full TimePosition Description Summary:Oversee and implement work processes and operational procedures for Schenker Project Operations offices.Manage staffing for projects and identify training needs. Assist with audits, project milestone reporting, duty drawbacks and similar reports as required by corporate and project clients.Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):Operations
- Ensure that teams are fully functioning, staffed correctly and that work processes are mapped and can be monitored to ensure smooth transactions and visibility.
- Maintain current knowledge on US Laws and Regulations regarding imports and exports within the project scopes. Ensure the training is provided and completed as required by corporate standards or as required to ensure best practices.
- Develop and maintain relationships with Schenker Project Operations offices to ensure reliable access to key personnel and solutions as needed to manage critical project cargoes.
- Troubleshoot and work to provide creative solutions when issues are escalated.
- Oversee and implement work processes to improve efficiency and quality of project forwarders.
- Assess strengths and weaknesses of departments and key resources and work to provide the best possible environment for effectiveness within the Schenker teams.
- Monitor working hours with specific attention on overtime and ensure use of holidays.
- Manage staffing for new projects or as projects change throughout the process.
- Recruit, interview and process new operations personnel.
- Ensure core values and work processes are within the Schenker Inc., corporate standards and regulations.
- Assist with any required audits, project milestone reporting, duty drawbacks and similar reports as required by corporate and project clients.
- Ensure management of the accruals list,