Accounts Receivable Clerk Job Description
Pierre Part Store
- Lockport, LA
- Permanent
- Full-time
- Pleasantly deals with customers to ensure satisfaction.
- Greets customers when entering or leaving department and provides answers to customer inquiries.
- Engages and maintains a professional working relationship with vendors and helps to answer any vendor inquires.
- Communicates accounting policies, practices, and procedures with department managers, vendors, reporting agencies, customers and the general public.
- Adjusts any errors and/or complaints including identifying any problems and/or inconsistencies and suggests appropriate corrective action.
- Processes all in-coming Accounts Receivable mail.
- Proficient in operating the Accounts Receivable Software and/or other applicable IT systems.
- Proficient in operating office equipment such as envelope sealing machine, postage machine, copy machine, fax machine and scanner.
- Maintains all record keeping systems for the accounts receivable department.
- Prepares and/or processes all documentation relevant to the Accounts Receivable Department which includes, AR charge sales, daily payments on account tickets, daily credit card deposits, charge backs, returns, check stubs, bank receipts, miscellaneous allowance checks, customer statements, credit limit report, credit checks, daily cash deposits, finalized cash receipts and petty cash accounts.
- Balances all cash registers as well as total office cash account.
- Issues postage stamps, employee payroll checks and miscellaneous employee correspondence.
- Prepares, issues and distributes gift cards.
- Approve/Decline charges in Senior Management’s absence.
- Prepares and processes all documentation for customer accounts to include, creating new customer installment accounts, updating existing customer accounts, customer payment installment statements, invoice copies for customers, customer claims of invoice payment and monthly customer charge account statements.
- Performs computer back-ups for customer charge account payments and unpaid COD’s based on the frequency criteria set by the Office Manager.
- Provides back up assistance when needed for Accounts Payable, Service Desk, special projects and with directing incoming calls from the automated phone system.
- Report mechanical problems with any equipment through the use of Work Order Forms.
- Basic Math
- Interpersonal Communication/Written and Verbal Communication
- Time Management
- Product Knowledge
- Telephone Etiquette
- Customer Service
- Dispute resolution
- Dependability
- Efficiency
- Flexibility
- Friendliness
- Basic (PC) Computer Knowledge
- Attention to Detail
- Sales
- Positive Attitude
- Punctuality
- Ability to Multi-Task