Client implementation SME, Alpha Performance, Vice President
State Street
- Boston, MA
- $110,000-185,000 per year
- Permanent
- Full-time
- Work with the Implementation Lead to define the client solution design, conversion approach, implementation plan, and go-live activities from a performance perspective for converting clients onto State Street's Alpha Performance platform
- Assist in analyzing and documenting client requirements for large and/ or complex efforts.
- Perform and support testing efforts
- Work with your counterparts on the client side to configure the Alpha Performance solution for client-specific workflows
- Participate in interactions with clients around the delivery of the solution
- Feed into the continuous improvement of methodologies and processes required to deliver successful solutions
- Assist the pre-sales team to determine whether the Alpha performance offering meets prospect requirements
- Work with the Product team to close functionality gaps identified during the requirements gathering phase
- Collaborate with other teams to share approaches, develop best practices and improve team capabilities to successfully migrate clients
- Become a Performance product SME on State Street's Front-to-back platform
- Some travel may be required
- Strong problem solving and time management skills
- Ability to work on multiple projects concurrently and prioritize work accordingly
- Ability to analyze problems and identify holistic solutions while balancing the need for successful client outcomes and Alpha goals
- Excellent presentation, communication and teamwork skills
- Able to build and maintain positive relationships with the team, across the business and with clients
- Apply lateral and conceptual thinking in order to design appropriate solutions
- Ability to work in a fast-paced, deadline orientated, globally structured team-based environment
- Bachelor's degree or above preferred
- Minimum 7 years experience in the fintech space, implementing and supporting performance and attribution solutions
- Nice to have – CFA/ CIPM