Assistant Program Officer

• Provide direct service advising, intensive career counseling, coaching and transition assistance to CSF - DC Scholars.
• Advise and develop graduate school, internship and career plans for CSF-DC Scholars.
• Assist students in the research process for graduate education programs and employment search.
• Review career options, assists students with preparing resumes, interviewing skills and searching for jobs & internships electronically.
• Conducts ongoing research to provide information and feedback about recruitment, post-graduation activities and employment for students.
• Coordinate in-person meetings with assigned students during summer to review academic progress in major, degree audits and post-graduation plans.
• Advise CSF-DC Scholars through telephone, virtual and in-person meetings throughout the academic year to assess needs and provide differentiated supports.
• Develop and implement proactive plans for high-risk students related to career options.
• Document all student engagements, referrals and interventions.
• Enter, monitor and update student data on a regular basis, build data queries and exports as needed.
• Submit data and monthly program reports to the Program Manager.
• Develops and presents multiple training workshops to prepare students on aspects of the employment, job/career and graduate school search process.
• Identify key career services or college staff on campuses who can serve as points of contact for CSF-DC Scholars.
• Update and maintain contact information for all scholars and key staff at colleges/universities related to job/career placement and support.
• Work cross-functionally to enhance summer programming.
• Update and assist with policy development, retention forms, reports and relevant documents.
• Serve as an advocate and ambassador for CSF-DC and the CSF Scholars program by attending and participating in community functions and programs that enhance the visibility of our programs.

• Bachelor's Degree required; Master's or degree in Social Sciences/Psychology, Education, Counseling, and Social Work preferred.
• Three to five years of experience in fields related to academic advising, career services counseling, career placement assistance, advising, higher education administration or college success/retention programming and support.

• Expertise in higher education, academic advising, and college student development theory.
• Knowledge of best practices that support retention, persistence and graduation for underrepresented students.
• Self-starter, positive, personable and able to relate well with diverse populations and age groups, with particular emphasis on working with young people ages 16- 24.
• Ability to build networks, partnerships and connections in support of student success in the areas of internships, business, careers, education and programming.
• Excellent organizational and project management skills.
• Ability to multi-task with a high level of competency and accuracy.
• Demonstrate a commitment to extraordinary customer service.
• Skills in Microsoft Office Suite (Word, Excel, Pivot tables, Power BI, PowerPoint and Outlook).
• Must be creative and able to problem-solve in a work environment composed of small mission-focused teams working together to accomplish the goals of the Foundation.
• Ability to develop and deliver best practice-based career services, academic advising, student support services, college retention initiatives, and pre-professional career advising and planning.
• Ability to work independently while observing and complying with all standards of the supervision personnel and relating programs and services of the employer.
• Ability to identify and solve problems.
• An established commitment to work collaboratively and harmoniously with CSF staff, colleagues and stakeholders.
• Commitment to diversity, equity, and inclusion, respecting individual differences, and serving diverse populations.
• Initiative to learn and enhance skills that promote equity and an understanding of oppression and its impact on underserved populations.

• N/A

• Operate office equipment such as a computer and printer/copier.
• Communicate information and ideas to create understanding and exchange accurate information.
• Sitting or standing for extended periods of time.
• Frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds.
• Perceive, inspect, and assess data at close range.

• This position requires Washington state residents if assigned in a Washington based location. If this position is assigned in a District of Columbia based location the resident must reside in the District of Columbia.
• Job may allow for hybrid work arrangements.
• Uses collaborative software for communicating with others and attending virtual meetings.
• Frequent travel, is required, including occasional evening and weekend events.
• Reliable transportation is required.

College Success Foundation