
Enterprise Service Management Team Lead
- Alexandria, VA
- Permanent
- Full-time
- Interfaces with the user(s) and all other stakeholders in order to determine their needs.
- Generates the highest level of system requirements, based on the user's needs and other constraints such as cost and schedule.
- Performs cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components.
- Designs and develops solutions to applications problems, system administration issues, or network concerns.
- Develops partitioning algorithms (and other processes) to allocate all present and foreseeable requirements into discrete partitions such that a minimum of communications is needed among partitions, and between the user and the system.
- 15+ years of Enterprise Service Management Team Lead Experience
- Clearance Required: Must be clearable up to an active Secret clearance
- US Coast Guard experience highly preferred
- During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team
- Camera must be on
- A valid photo ID must be presented during each interview
- During the Hiring Process
- Enhanced Biometrics ID verification screening
- Background check, to include:
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment