Technical Services Training Intern
TRC Companies
- Lancaster, PA
- Training
- Part-time
Responsibilities
- Partner with the Tech Services team to design learning solutions
- Create course content using design tools
- Research best practices in designing high-impact training tools
- Participate in project teams
- Conduct training gap analyses by working with subject matter experts to identify required knowledge, skills, and abilities
- Prepare educational materials and technical documents
- Additional tasks as necessary
- Completed relevant coursework (e.g., psychology, human resources, technical writing, etc)
- Customer service experience
- Excellent verbal and written skills and be able to communicate effectively
- Strong ability to research best practices for learning and development
- PC skills including experience in Microsoft Words, Excel, PowerPoint and Outlook
- Ability to learn graphic design and/or training content development software
- Organizational and time management abilities