Oil Changers Store Manager

• Health insurance, dental and vision
• Ancillary Benefit Options
• Flexible spending account/Health savings account
• 401(k) with matching
• Paid time off/Sick time
• Employee discount

• Provide overall Day to Day direction to store personnel in order to provide efficient & quality service to customers.
• Managers spend their time supervising & training technicians while monitoring employee to customer interactions.
• Managers complete required paperwork & enact cost control measurements to ensure the profitability and growth of the location through inventory management.
• Provide service to customer vehicles, including checking and changing fluids and filters, checking and adjusting tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services.
• Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.).
• Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary.
• Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds.
• Observe and comply with safety rules and regulations.
• Ensure the store is opened and closed on time daily.
• Make sure staff are properly scheduled to provide service.
• Provide overall direction to personnel to meet and exceed store goals.
• Monitor workflow to ensure that vehicles are serviced within specified time limits.
• Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints; ensure consistent recommendation of services needed to the customer.
• Review transactions for voids, incomplete invoices, and cash shortages to detect and prevent theft.
• Provide daily supervision and training to personnel, including hiring, scheduling, training, counseling, corrective action, performance evaluations and termination.
• Continuously educate employees on product/service offerings.
• Make sure proper tools are on hand to do the job.
• Set an example of superior service system performance and continuously train others on the same.
• Complete daily, weekly and monthly paperwork on a timely basis.
• Maintain adequate inventory levels; order supplies as needed.
• Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized services including but not limited to transmission, differential and radiator; input customer and maintenance information into computers; explain service to customers and accept payment for services.
• Maintain and enforce proper cash controls (i.e., follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.).
• Complete store inspections on a weekly basis; correct discrepancies with assistance of Regional Manager, if necessary.
• Oversee and direct daily clean-up to maintain clean, presentable facilities and grounds.
• Observe and comply with safety rules and regulations.
• Perform related duties as assigned.

• To successfully perform the essential functions of the position, the employee must be able to read and write English.
• Two years of previous management/supervisory experience is required.
• Good technical knowledge and math skills are required.
• Equipment operation includes overhead and floor mounted oil and grease guns, coolant exchange machine, differential pump, transmission fluid exchange machine and calculator.
• The employee must be able to reach overhead to a height of four feet. Additionally, constant bending, stretching, and stair use are required.
• The employee must be able to communicate effectively with customers, co- workers, Regional Manager and Corporate Personnel. Mobility is required.

• Cash handling.
• Timeliness and quality of service provided.
• Well-trained and efficient store management staff; effective employee relations.
• Profitable and efficient stores; meet or exceed sales goals.
• Effective and timely labor control.
• Well maintained building and grounds.
• Timely and accurate paperwork; timely and accurate data input in computer.
• Effective and accurate cash controls.
• Adequate inventory levels; timely purchasing of supplies.
• Prompt and courteous customer service.
• Safe work habits for self and store personnel, hold monthly safety meetings for staff.
• Maintain a clean and proper uniform, practice good hygiene, and enforce these requirements for store personnel.
• Act as a model of excellence for store personnel.
• Communicate and enforce all company rules and policies.
• Attend manager meetings each month.
• Investigate promptly and accurately any customer service issues.
• Investigate promptly and report any employee issues or concerns to supervisor and appropriate corporate personnel.
• Follow and enforce all Environmental rules and policies.

• Day shift

• Monday-Saturday
• Sundays as needed

• In person

• Hourly rate is the starting pay for training
• Monthly Performance Based Bonus

Oil Changers