
Mental Health Technician, CSU - 12 hour day shift
- Toledo, OH
- Permanent
- Full-time
- In collaboration with the Mental Health Professional/Health Officer, gathers collateral data at the scene and over the phone to help resolve crisis within the community.
- Provides outreach service including crisis intervention;
- Accompanies clinician health officers in pre-hospital screening with clients in the community.
- Works with patient's primary psychiatrist/provider, case manager and/or counselor.
- Facilitates the care of clients in consultation with the Mental Health Professional/Health Officer, patient's primary case manager, counselor or medical provider.
- Makes phone calls and coordinates services.
- Provides one-on-one assistance to clients and significant others or families, monitors behavior and mental status of clients at the crisis scene, and documents appropriate services in client charts.
- Answers the Hotline, gathers collateral information and provides information and referrals to community services.
- Run the intake board and coordinate outreach runs between emergency services, outreach, CACSU, CSU and Helpline
- Transports clients to and from community sites as needed.
- Works flexibly with other team members.
- Attends agency and unit meetings, completes reports (e.g. contact sheets, shift reports, crisis alerts, etc.), and performing all necessary chart and telephone documentation in EHR in a timely manner.
- Accurately document service provision and billing information to assure reimbursement.
- Ensures competence and annual certification in the following areas: CPR and First Aid, and Crisis Intervention.
- Ability to cross train in other crisis units, including CSU and Urgent Care.
- Performs other duties as assigned.
- Working conditions: This position is in a 24-hour unit. Employee must be able to work scheduled weekends and perform emergency overtime if necessary pursuant to contract guidelines.
- Must be eligible to be a qualified mental health specialist by Ohio Medicaid.
- Bachelor's degree in a related field OR at least three years' work experience in mental health
- Must possess a valid Ohio driver's license. Must be eligible to drive company vehicles and be eligible for coverage as defined by the agency commercial insurance carrier. Those who drive personal vehicles during business must be able to furnish proof of active auto insurance.