Spa Receptionist - 25-26 Winter Season (Returning Staff ONLY)

Schweitzer Mountain Resort

  • Hayden, ID
  • $14.50-15.50 per hour
  • Temporary
  • Part-time
  • 22 days ago
Seasonal (Seasonal)Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference!PERKS & BENEFITS:
  • Free Ikon Pass for all eligible employees
  • Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
  • Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
  • Employee housing available in Sandpoint area
  • Onsite employee childcare available (limited space)
  • Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
  • Generous discounts on outdoor gear, apparel, food, lodging, etc.
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
  • 401k plan with generous employer match
  • Paid parental leave of up to 6 weeks for eligible employees
  • Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
  • Pro-deal pricing on equipment from top outdoor brands
  • Bereavement pay
  • Employee transportation available
  • Discounted tuition with partner online university for all Alterra Mountain Company employees to further education
Employment Status: Part Time SeasonalWage Range: $14.50 to $15.50/hourMinimum Age: 18Background Check Required: YesDriver Verification Required: NoPosition Summary:Cambium Spa at Schweitzer is seeking a friendly, organized, and service-driven Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes. The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.Essential Functions and Major Responsibilities:
  • Greet guests warmly and professionally as they arrive at the spa.
  • Manage spa appointment bookings, confirmations, and modifications using our scheduling system.
  • Answer phone calls, emails, and inquiries with accurate information about services, availability, and promotions.
  • Check guests in and out for treatments, ensuring a smooth and efficient flow.
  • Process payments and maintain accurate records for services, gratuities, and retail purchases.
  • Provide knowledgeable recommendations on spa treatments and retail products.
  • Maintain the appearance and cleanliness of the front desk and lobby area.
  • Communicate effectively with spa therapists and management to ensure schedule coordination and guest satisfaction.
  • Support in inventory tracking, retail merchandising, and light administrative tasks.
  • Ensure all guests feel welcomed, relaxed, and well cared for throughout their spa experience.
Secondary Responsibilities:
  • Shovel snow
  • Other duties as assigned
Specific Job Skills:License/Certifications - CPR AED First AidTechnical - Basic computer, smart phone and applications understanding helpful but not necessary.Physical Capabilities - On feet for up to 8 hours a day. Bending over, lifting up top 25lbs, walking stairs, navigating from parking to spa during all weather and seasons.Additional - Hours and days can be dynamic. Though we try to keep our schedules as consistent as possible, some of our times during the lighter seasons will vary.Education/Related Experience:Minimum education required - High School/GEDMinimum time in related position - 2 years experience in a guest service position a plus

Schweitzer Mountain Resort