Customer Service Manager - State Farm Agent Team Member

State Farm

  • Kirkland, WA
  • $50,000-75,000 per year
  • Permanent
  • Full-time
  • 21 days ago
Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
CUSTOMER SERVICE MANAGER WANTED: Be a Rock for our Customers and our BusinessFrom my journey as an immigrant and mom to my daily walk of faith, I know the importance of support and trust. I’m hiring a Customer Service Manager who will be a dependable leader, a problem solver, and a kind soul.You’ll help me build a customer experience that feels personal and real—because behind every call or message is a person who deserves respect and care.If you want a hard-working role with generous rewards and a family-centered approach, let’s connect.RESPONSIBILITIES:
  • Oversee the customer service team and daily operations.
  • Develop and implement customer service policies and procedures.
  • Handle all customer complaints and issues.
  • Train and mentor customer service representatives.
  • Appointment setter
  • Advising customers regarding insurance
QUALIFICATIONS:
  • 3+ years of experience working in the Insurance field.
  • Strong leadership and organizational skills.
  • Excellent communication and problem-solving abilities.
  • Licenses required for Property & Casualty and Life & Disability

State Farm