Emerging Talent Training Specialist

Gallagher

  • Rolling Meadows, IL
  • Permanent
  • Full-time
  • 9 days ago
Job Description:IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
OverviewThe Emerging Talent Training Specialist is responsible for delivering engaging and effective learning experiences to early-career professionals. This role facilitates virtual training sessions, collects learner feedback, and supports content creation and continuous improvement efforts. As a claims-handling subject matter expert, the Specialist will refine, augment, and maintain claims-handling best practices, delivering comprehensive, end-to-end training to new hires enrolled in the Emerging Talent INVEST Program.Note: Participants in this program are typically entry-level and may have limited or no prior professional experience. The ideal candidate will demonstrate exceptional patience, empathy, and the ability to coach and support learners at a highly detailed, foundational level.For this opening, we are seeking for someone preferably with Auto PD claims experience.Candidates must be available to work standard business hours, Monday through Friday, from 9:00 AM to 5:00 PM.
How you'll make an impact
  • Concentrated on driving and supporting the learning and development needs of operational staff within an assigned region or functional area.
  • Incumbent(s) will leverage full life cycle instructional design skills to build curriculum needed to deliver high-quality service training and will deliver learning and development strategies and solutions, as well as drive adoption and implement learning reinforcement tactics.
Key responsibilities further include:
  • Facilitate instructor-led training in a virtual classroom environment
  • Engage learners using adult learning principles and a variety of delivery methods
  • Adapt instruction to accommodate diverse learning styles and pace
  • Collect and report on learner feedback and training effectiveness
  • Contribute to the continuous improvement of training delivery and materials
  • Develop, administer, and evaluate program checkpoints
  • Review and revise curriculum for accuracy, clarity, and relevance
About YouRequired:
  • Bachelor's degree in organizational development, human resources, business, or related field. 5+ years directly applicable experience in insurance or financial brokerage.
  • Proficient in developing and following individual work plan(s). Strong written and verbal communication skills.
  • Proficient in using MS Office applications with key strengths in PowerPoint, Visio, and Project.
Preferred:
  • Professional certification (Certified Professional in Learning and Performance; CPLP) or equivalent training experience preferred.
  • Insurance and/or customer service learning and development experience preferred.
  • Auto PD Claims Experience
Behaviors:
  • Able to collaborate with clients and key stakeholders to identify learning needs, build out materials and implement them in a way that leads to behavior change.
  • Excellent presence and ability to build and sustain professional relationships at all levels of the organization.
Compensation and benefitsWe offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
Other benefits include:
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...
We value inclusion and diversityto review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Gallagher