
People Operations Associate
- New York City, NY
- $75,000-90,000 per year
- Permanent
- Full-time
- Act as the first point of contact for employee inquiries, managing and triaging inbound questions and requests.
- Administer day-to-day People Operations, ensuring alignment with internal policies and compliance with federal, state, and local employment laws.
- Support benefits administration, including open enrollment, qualifying life events, plan changes, and resolving employee claims or issues.
- Manage and maintain employee-facing resources, auditing and updating the People Team's documentation, tools, and knowledge hubs.
- Coordinate the back-end onboarding and offboarding processes, including new hire communications, benefits orientation, asset coordination, and feedback analysis.
- Own and manage People systems and integrations, conducting regular data audits, supporting payroll processing, and partnering with stakeholders to drive accuracy and efficiency.
- Maintain and update employee records in relevant systems with a high level of accuracy, confidentiality, and compliance.
- Partner with cross-functional teams to support key people processes and operational needs, identify opportunities for improvement, and enhance the overall employee experience.
- Proven experience in a generalist role on a People Team with at least 2 years of experience
- Experience in hospitality or community management is considered an asset to this role
- Accurate data entry skills with great attention to detail
- Effectively prioritize tasks and manage time in a high-volume environment with shifting deadlines and competing demands
- A proactive, thoughtful and timely approach to communication, analysis and problem solving
- Ability to to forge great relationships both within and outside the People Team
- Your own unique talents! If you don't meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!
- Flexible PTO - take the time you need to rest and recharge
- Comprehensive healthcare - industry-competitive medical, dental, vision, and life insurance
- 401(k) with company match - invest in your future with support from Foursquare
- Family planning support - access fertility and family-building programs through Carrot
- Growth Investment Program - funding and resources to support your personal and professional development
- Tech setup - we'll provide a company laptop and the essentials to help you get up and running smoothly
- Hybrid work schedule - in-person collaboration on Tues/Wed/Thurs for hybrid roles (remote roles excluded)