IT Senior Program Manager
SharkNinja
- Needham, MA
- Permanent
- Full-time
- Provide full scope of effective project management on all project activities, including stakeholder expectations, project scope and requirements, communications, change, resources, and task execution.
- Work across all IT and business functional areas, including all IT service vendors, and drive activities to completion.
- Ensure on time and on budget delivery of all project artifacts and deliverables.
- Analyze and manage project dependencies, risks, and issues and bring all to resolution within project schedule.
- Ensure that all IT projects within the program adhere to the highest standards of quality and comply with regulatory requirements.
- Obtain and effectively utilize all project resources.
- Manage vendor relations and drive vendor deliverables and artifacts.
- Meet project financial objectives by forecasting, preparing financial updates, scheduling expenditures, analyzing variance, and initiating/executing corrective actions.
- Effectively report on project progress to all levels, including senior management team, and bring full transparency to all stakeholders.
- Work with teams across the globe to coordinate and manage resources effectively.
- 10+ most recent years hands on experience leading the execution of full end-to-end IT projects and portfolios, using both hybrid and agile methodologies.
- Large scale project/program management experience driving large cross functional/geographic location teams through execution and delivery.
- Proven capabilities in IT project financial management.
- 8+ years with managing vendor project delivery and offshore delivery.
- Solid experience with implementing/upgrading eCommerce or ERP systems.
- Proficient and working experience with MS Project/SmartSheet, Visio, Jira/Confluence, MS Excel (in depth knowledge of formulas, macros, graphs) and PowerPoint.
- Working experience in program/project management methodologies, best practices and standards, deliverables and reporting.
- Strong negotiation and influencing capabilities and in-depth analytical skills.
- Risk/issue management and mitigation, communication management, change management, resource management.
- Ability (and experience) to lead business case development efforts, including crafting relevant documentation and presentations for Business/Finance review.
- Solid organization skills to effectively manage/organize project artifacts/deliverables.
- Working experience with facilitating efficient and effective virtual project team workshops and meetings.
- Strong vendor management skills.
- Ability to work, act, and think independently with minimal oversight.
- Hands on and be willing/capable to perform detailed tasks in addition to providing project directions to the team.
- Flexible with work assignment. Ability to support project go live or immediate issue/bug/defect resolution during off hours when needed.
- Experience in DTC and/or Consumer Experience is desired.
- Ability to serve as a mentor/coach and role model to the project team.
- Bachelor's degree in business administration or technical discipline (or equivalent experience).
- Advanced degree or professional training in IT Project Management and/or Effective Communications are preferred.
- Certified Scrum Master/Product Owner preferred.
- Lead us to be “RARELY SATISFIED”
- Make things better each day; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
- Deliver something great; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT”