Director of Clinical Services/Chief Clinical Officer - Residential
Prosperity Wellness Center
- Tacoma, WA
- $90,000-120,000 per year
- Permanent
- Full-time
- 401(k)
- Healthcare benefits
- Vacation and sick days
- Employee referral program
- Employee discounts to various stores, amusement parks, events, etc.
- Continuing education (CE) programs and training
- Weekly training opportunities
- Advancement opportunities within the organization
- Act on behalf of the organization in the overall clinical operation of the program.
- Direct and oversee clinical program operations, including budget management, developing marketing and strategic plans, and independent decision making for programs requiring clinical expertise.
- Develop, plan, and implement clinical program goals, objectives, personnel, resources, and equipment
- Creation and oversight of systems for clinical information management, including the flow of information to appropriate parties (i.e., Chief Executive Officer, Managing Members, court systems, attorneys, referents, etc.).
- Ensure compliance with all local, state, and federal regulations and accreditation standards for clinical programming including the management of incident reporting, upholding a culture of safety and eliminating environmental risk
- Assign new clients to program clinical staff.
- Coordinate, facilitate, or delegate (to appropriate personnel) that new clients are oriented to the program(s), primarily noting rules, schedule, and structure.
- Coordinate, facilitate, or delegate initial referent communication regarding new clients.
- Coordinate, facilitate, or delegate initial family communication regarding new clients.
- Provide clinical consultation, oversight of case planning, and care coordination
- Confirm charting procedures are followed.
- Coordinate, facilitate, or delegate (to appropriate personnel) ongoing communication with family, referent, and invested individuals regarding the client’s care.
- Liase with UR and identify, monitor, coordinate, and secure program extensions when clinically appropriate and continually monitor individual client appropriateness for levels of care
- Oversee clinician’s strategies for individual sessions and guide sessions towards relevant topics which help to direct client thought process towards extending the treatment experience.
- Bring to clinician’s attention, situations indicative of an unproductive clinical process.
- Direct crisis intervention efforts and intervene as required
- Coordinate, facilitate, or delegate (to appropriate personnel) crisis sessions based only on determination of relevant clinical need.
- Monitor and assess client appropriateness for advancement through the program phase system.
- Coordinate, facilitate, or delegate (to appropriate personnel) client interventions when program rules and regulations infractions occur.
- Inform family, referents, and invested individuals when client interventions are necessary, with description of consequences or outcomes of continued client behaviors.
- Administratively discharge clients, when necessary, after consulting with treatment team and leadership team.
- Confirm all program discharges are documented and that the appropriate discharge form has been completed and signed by the client.
- Ensure the entire program adheres to appropriate group dynamics, based on group rules and facilitate group sessions when needed.
- Coordinate with HR and write-up employee infractions as they occur.
- Facilitate daily meetings with the clinicians to discuss client care.
- Confirm that clinicians are conducting their assigned number of individual sessions.
- Facilitate weekly meetings regarding the client extension process.
- Ensure the clients complete a program survey prior to successful discharge.
- Coordinate and communicate with Director of Clinical Outreach or Stars & Stripes Liaison, when appropriate, when referring clients out for ancillary services, aftercare, or program transfers upon Administrative Discharge.
- After any type of discharge, complete a thorough quality audit of the client’s chart within 24 hrs.
- Oversee, develop, and foster an atmosphere of positive community relations when applicable (i.e., neighbors, community resources, sober living centers, etc.).
- Support facility implementation of budgetary and policy decisions.
- Be fiscally oriented regarding budget (i.e., expenditures, client activities, curriculum changes, ancillary services, etc.).
- Master's degree in psychology, social work, Counseling, or equivalent required
- Minimum of associate level state licensure as a counselor, social worker, psychologist or equivalent required
- LMFT, LCSW, LPCC, Psychologist or another Related clinical license preferred.
- Current CPR/First Aid Certification.
- 5-7 years' experience in the behavioral health field
- Washington State Programs Only:
▪ Must be an approved SUD supervisor
- Computer competence (Microsoft Word, Excel, QuickBooks).
- Knowledge of state licensing regulations and standards
- Ability to recruit, train and terminate staff, if applicable to the facility.
- At least 3 years of supervisory experience.
- 2 years of recovery/sobriety if personally represented as “recovering.”
- Compassionate communication skills.